Money-Back Guarantee!
We offer a 30-day risk-free money-back guarantee. If you are not satisfied with the product, we will provide a full refund.
Customer Testimonials
Frequently Asked Questions
Yes, we offer free premium shipping on all orders. There are no additional fees, and we strive to ensure your package arrives quickly and safely.
Certainly. We accept returns within 30 days of receiving your item. The item must be unused, unwashed, and in its original condition. Please contact us via our inquiry page or send an email directly to info@tsubaki-koubou.com. We will then guide you through the return process.
Once your order has been processed, we will send you a confirmation email with a personal tracking number. You can check the status of your package at any time from the order tracking page.
Each product page includes a detailed size chart to help you choose the optimal size. If you are between sizes, we recommend selecting the larger size for a more relaxed fit. Please do not hesitate to contact us if you have any questions.
Available with the following payment methods:
- Credit Card (Visa, Mastercard, American Express, JCB)
- Apple Pay
- Google Pay
Orders are usually processed within 1-3 business days. Delivery times may vary depending on your location and the season, but tracking information will always be sent to you via email.
Please contact us via the inquiry page or send an email to info@tsubaki-koubou.com. We usually reply within 24 hours.