Do you offer free shipping?

Yes, we offer free premium shipping on all orders. We ensure your package arrives quickly and securely, with no extra charges.

Can I return it if it doesn't fit or I don't like it?

Certainly. We accept returns within 30 days of receiving your order. The item must be unused, unwashed, and in its original condition. Please contact us via our inquiry page or email us directly at info@tsubaki-koubou.com . We will guide you through the return process.

How can I track my order?

Once your order has been processed, we will send you a confirmation email with your personal tracking number. You can check the status of your package at any time from the order tracking page.

Please tell me how to choose the right size.

Each product has a detailed size chart to help you choose the best size. If you are between sizes, we recommend sizing up for a more relaxed fit. Please feel free to contact us if you have any questions.

What payment methods do you accept?

Available payment methods are as follows: Credit Card (Visa, Mastercard, American Express, JCB) Apple Pay Google Pay

How long does delivery take?

Orders are typically processed within 1-3 business days . Delivery times may vary depending on your location and the season, but tracking information will always be sent to you via email.