Privacy Policy
Privacy Policy
Tsubaki Koubou (hereinafter referred to as "the Store") operates this website and all related information, content, functions, tools, products, and services (hereinafter referred to as "the Services") to provide customers with an optimal shopping experience. The Store uses Shopify to provide the Services. This Privacy Policy describes how the Store collects, uses, and discloses your personal information when you visit, use, or purchase or otherwise transact through the Services, or when you communicate with the Store.
Please read this Privacy Policy carefully. By using the Services, you are deemed to have read and understood its contents.
Personal Information We Collect or Process
'Personal information' refers to information that can identify or reasonably be associated with you or another individual. We may collect or process the following personal information:
- Contact information such as name, address, billing address, shipping address, phone number, and email address
- Financial information such as credit card, debit card, account number, and payment details
- Account information such as username, password, and preferences
- Transaction information such as items viewed, items in cart, and purchase, return, and exchange history
- Interactions with the Store, such as inquiries to customer support
- Device information such as device details, IP address, and browser information
- Information about your use of the Services
Sources of Personal Information
- Directly from you: when creating an account, using the Services, or contacting the Store
- Automatically through the Services: through technologies such as cookies
- From service providers
- From partners or third parties
Purposes for Using Personal Information
Provision and Improvement of Services: We use personal information to provide services such as order processing, payment, shipping arrangements, returns and exchanges, account management, and product recommendations.
Marketing and Advertising: We use it for promotional emails, SMS, postal mail, and to display online advertisements.
Security and Fraud Prevention: We use it for account authentication, providing a secure payment environment, and detecting and preventing fraudulent activities.
Communication with Customers: We use it to provide customer support and maintain business relationships.
Legal Reasons: We use it to comply with applicable laws, respond to legal proceedings, and enforce terms of use.
Disclosure of Personal Information
We may disclose personal information to third parties in the following cases:
- Shopify and vendors involved in service provision (IT management, payment processing, data analysis, customer support, cloud storage, shipping, etc.)
- Marketing partners
- With your consent
- Within the corporate group
- For mergers, bankruptcy, compliance with legal obligations, and protection of rights
Relationship with Shopify
This service is hosted by Shopify. Information submitted to the service is shared with Shopify and related third parties. Please refer to Shopify's privacy policy for details.
Third-Party Websites and Links
This service may contain links to websites operated by third parties. Please check the privacy policy of each site for sites not controlled by us.
Children's Data
This service is not intended for children, and we do not intentionally collect personal information from minors.
Information Security and Retention
While we cannot guarantee complete security, we implement appropriate measures. The retention period for personal information varies depending on legal obligations and service requirements.
Your Rights
Depending on your region, you may have the following rights:
- Right to access and confirm
- Right to deletion
- Right to rectification
- Right to data portability
- Right to manage communication settings
These rights can be exercised through the service or by contacting us.
Complaints
If you have any dissatisfaction regarding the processing of your personal information, please contact us at the address below.
International Data Transfer
Your personal information may be transferred, stored, and processed outside of your country of residence.
Changes to This Policy
This Privacy Policy may be updated from time to time. When updated, the "Last Updated" date will be changed.
Contact Us
For questions about privacy or to exercise your rights, please contact us at: